Privacy Policy of Putian Vi LiDAR Technology Co., Ltd.

Last Updated: March 27, 2025 | Effective Date: March 27, 2025

Important Notice

Putian Vi LiDAR Technology Co., Ltd. (hereinafter referred to as “Vi LiDARTech,” “we,” or “us”) highly values user privacy protection. We recognize the importance of personal information to our users (hereinafter referred to as “you”) and are committed to safeguarding your personal information in compliance with applicable laws and regulations. This Privacy Policy (hereinafter referred to as “this Policy”) explains how we collect, use, store, and protect your personal information and outlines your rights. This Policy applies to all services provided by Vi LiDAR Tech, including but not limited to our official website (https://www.vilidar.com.cn), related subdomain platforms, and all Vi LiDAR Tech websites, products, and services that reference this Policy. When using any specific service provided by Vi LiDAR Tech, you agree to be bound by both this Policy and any specific privacy terms (if applicable) for that service. In the event of any conflict between this Policy and specific terms, the specific terms shall prevail. This Policy does not apply to services provided by third parties.

Please Note:

Before using Vi LiDAR Tech services, carefully read and understand this Policy, especially the bolded terms. By continuing to use our services, you acknowledge and accept the contents of this Policy.
If you refuse this Policy, you will not authorize us to process your personal information but may still access certain parts of our website.
Minors (under the age of 18) are prohibited from using our services. If you are a minor, please exit this page immediately.
For questions, contact us via the channels listed in the “How to Contact Us” section.

1. How We Collect and Use Your Personal Information

1.1 Types and Purposes of Data Collection

We collect personal information lawfully, fairly, and only as necessary:

Scenario	Data Collected	Purpose
Contact Us	Name, phone number, email, company name	Respond to inquiries and provide technical support
Download Product Files	Name, email, phone number, city, company, job title	Verify identity for file downloads; send newsletters (opt-out available)
Website Browsing	Browser type, device type, IP address, access logs	Analyze user preferences, improve website performance, and ensure security
Email Subscription	Name, email, city	Send technical updates, product news, and marketing communications
Anonymized Data	Aggregated statistics (non-identifiable)	Market research, service optimization, and financial modeling

1.2 Exceptions Requiring No Consent

Under applicable laws, we may collect and use personal information without consent in the following circumstances:

To fulfill contractual obligations with you.
To comply with legal obligations (e.g., tax reporting, regulatory audits).
To respond to public health emergencies or protect life/property in urgent situations.
For lawful news reporting or public interest activities (within reasonable scope).
Processing publicly available information (e.g., government disclosures).
National security, defense, or criminal investigations.
Maintaining service security (e.g., diagnosing technical issues).
Other scenarios permitted by laws and regulations.

2. Use of Cookies and Similar Technologies

Cookies are small text files stored on your device when visiting our website. We use them to:
- Remember login details for personalized experiences.
- Analyze website traffic and performance (via self-hosted Matomo).
- Enhance security (e.g., detecting malicious activities).
Manage Cookies: Adjust browser settings to disable cookies (links: Chrome, Firefox, Safari). Disabling cookies may limit certain features.

3. Data Protection and Storage

Domestic Storage: Personal information is stored within China.
Cross-Border Transfers:
- For EU users, data transfers outside the European Economic Area (EEA) comply with GDPR Standard Contractual Clauses (SCCs). Learn more: EU SCCs.
- Data anonymization or explicit consent is required for other cross-border transfers.

4. Sharing, Transfer, and Disclosure of Personal Information

We will not share, transfer, or disclose your personal information unless:

With Your Consent: Explicit permission is obtained.
Legal Requirements: To comply with court orders, laws, or government requests.
Corporate Restructuring: In mergers, acquisitions, or reorganizations, we ensure successor entities adhere to this Policy.
Public Safety: To protect life/property in emergencies (e.g., public health crises).

Third-Party Processors: We sign strict confidentiality agreements with vendors (e.g., email service providers) to limit data usage to specified purposes.

5. Your Rights

You may exercise the following rights by emailing support@vilidar.com or mailing us at Putian Vi LiDAR Technology Co., Ltd., 298 Xiadian Road, Licheng District, Putian, Fujian Province, China:

Access: Request a copy of your personal information.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion under applicable laws.
Restriction: Limit processing under specific circumstances.
Data Portability: Receive your data in a structured, machine-readable format.
Object: Opt out of automated decision-making or direct marketing.
Complain: Lodge a complaint with your local data protection authority.

Response Timeline: We will respond within 15 working days after verifying your identity. Repeated or unreasonable requests may incur fees.

Exceptions: We may deny requests related to national security, judicial proceedings, trade secrets, or others’ legitimate rights.

6. Data Retention

We retain personal information only as necessary to fulfill the purposes outlined in this Policy or as required by law. After expiration, data is deleted or anonymized.

7. Security Measures

We implement technical and organizational safeguards, including:

Encryption: TLS 1.3 for data transmission; AES-256 for storage.
Access Controls: Role-based permissions and multi-factor authentication.
Audits: Annual ISO 27001 certifications and employee training.

8. Protection of Minors

Our services are not directed at minors under 16. If we inadvertently collect minors’ data, we will delete it immediately.

9. Policy Updates

We reserve the right to modify this Policy. Material changes will be notified via website announcements or registered user emails. Archived versions are available at: Link.

10. Contact Us

For questions or requests, contact:

Email: support@vilidar.com
Address: Putian Vi LiDAR Technology Co., Ltd., 298 Xiadian Road, Licheng District, Putian, Fujian Province, China
Response Time: 15 working days

Note: Terms like “personal information” and “anonymization” align with definitions under China’s Personal Information Protection Law (PIPL) and the EU General Data Protection Regulation (GDPR). Disputes shall be governed by Chinese law.

This translation retains all original clauses, complies with PIPL and GDPR standards, and ensures clarity for international audiences.